Call Center Software
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.
VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users,
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized
An advanced, yet simple-to-use software answering machine for your voice modem.
Callers can connect to a conference call using either standard or VoIP lines on external telephone numbers or through an office phone system. The number of people who can join a conference call is limited only by your bandwidth.
WinTariff is a program to collect and process information about telephone calls. The program builds up various reports - about all calls during the month, calls to a certain internal subscriber, etc.
asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions.